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Keep more subscribers
Loyal customers are the key to growing your recurring revenue business.
Loyal customers stay longer
80% percent of your future revenue will come from 20% percent of your existing customers. [Gartners]
Loyal customers buy more
Loyal customers deliver a 23% premium over the average customer in wallet share, profitability, and revenue. [Cap Gemini]
Loyal customers promote you
92% of customers say they trust word of mouth recommendations above all other forms of advertising. [Nielson]
Loyal customers cost less
It costs 5 to 9 times more to acquire a new customer than it does to keep an existing one. [Forrester]
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Our loyalty creed
Customer loyalty is the key to subscription growth in the modern economy.
Customer loyalty drives retention, revenue expansion, and customer advocacy.
Your customer data holds the secrets to proactively managing customer loyalty.