Loyal customers improve every important metric in your business.
Loyal customers promote you
92% of customers say they trust word of mouth recommendations above all other forms of advertising. [Nielson]
Loyal customers stay with you
80% percent of your future revenue will come from 20% percent of your existing customers. [Gartners]
Loyal customers cost less
It costs 5 times more to acquire a new customer than it does to keep an existing one. [Forrester]
Loyal customers buy more
Loyal customers deliver a 23% premium over the average customer in wallet share, profitability, and revenue. [Cap Gemini]
Our loyalty creed
Customer loyalty is the key to growth in the modern economy.
Loyalty in small biz means retention, repeat sales, and referrals.
Your customer data holds the secrets to creating loyal customers.